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Luna Scheduled Maintenance Tech Support VRC

LUNA Maintenance, November 5th

LUNA is currently undergoing maintenance. Access to the digital collections may be intermittent. If you have trouble connecting, please consider ARTstor for your image needs this afternoon.

We will update this page when maintenance has completed. Thank you for your patience.

Note: LUNA maintenance is over and access has returned to normal. Thank you.

Categories
Tech Support

New Service: Software Consultations at the TECHB@R

The TECHB@R (located on the first floor of Regenstein Library by the stairs) is now offering free Software Consultations to faculty, staff, and students looking for assistance with a variety of general computing and statistical software, including Photoshop, InDesign, and PowerPoint.

Weekly Hours for TECHB@R Software Consultations:

  • Monday through Thursday: 5–9 pm
  • Friday: 3–5 pm
  • Saturday and Sunday: 12–3 pm

Consultations are available for walk-ins but you can also schedule appointments by emailing itconsult@uchicago.edu.

For more information: Software Consultations and TECHB@R

Categories
Presentation Tech Support VRC

New Media Cabinet Equipment in CWAC Classrooms

Our media equipment in CWAC classrooms is better than ever! Each classroom is now equipped with an HD projector, HDMI and VGA connections, and speakers.

Media cabinet keys no longer required! To turn projection on, simply hit the ON button. To connect your laptop to the projection, choose HDMI or VGA, connect your computer to the appropriate cable (newer Mac adapters now included), and press the appropriate button on the panel. You’re all set!

As always, please be sure to turn projectors OFF when your class is finished.

For more information about Mac projection settings in CWAC classrooms, see instructions here. Feel free to contact VRC staff for an orientation.

Categories
Luna Scheduled Maintenance Tech Support

LUNA Maintenance, June 11-15

LUNA will undergo routine maintenance from Monday, June 11th until Friday, June 15th. Access to LUNA image collections may be intermittent during this time.

Please consider using ARTstor for image access this week, and contact the VRC with any questions or concerns. Thank you for your patience.

Categories
Software Tech Support

Citation Management Consultation

TECHB@R at Regenstein - Photo by Quinn Dombrowski
Do you need assistance with EndNote, Zotero, or RefWorks? Or would you like to learn more about how these citation managers can help make your research and writing process easier? Visit the TECHB@R during office hours for tips and advice on using EndNote, RefWorks, and Zotero. No appointment is necessary.

Spring office hours for citation management software at the Tech B@r will be from 3-5pm on Mondays (not available on April 9th). The TECHB@R is located on the first floor of the Regenstein Library (to the left of the reference desk, near the stairs). Additional technology training will be available throughout the quarter at the TECHB@R; watch the library’s event calendar for more details.

Categories
Luna Scheduled Maintenance Tech Support VRC

LUNA Upgrade Complete

The LUNA system maintenance and upgrade is now complete. If you have any questions, please contact the VRC.

Thank you,

VRC Staff

 

 

Categories
ARTstor Tech Support

Trouble Viewing ARTstor Image Groups?

If you are experiencing difficulties seeing your image groups or folders in ARTstor, try clearing your browser cache and then reloading. ARTstor updated the digital library this morning, which caused this temporary problem. For instructions on clearing your cache, please click here.

Categories
Tech Support

Connecting to the Internet On Campus

As a reminder, when computing on campus it’s always best to connect via Ethernet. Access to LUNA and other databases will be much faster when using a wired connection. If you must use a wireless connection, see IT Services hints for maximizing success using wi-fi.

If you are using the wireless network on campus and are experiencing difficulties, please contact IT Services with the day, time, location, and description of the problem. You may also consider the data rate of the airport on your laptop, and/or the router/modem hardware used at home. 802.11n provides the fastest connection. Click here for more information.

Categories
Image Quality Tech Support

Sharpening an Image in Photoshop

Do you have an image that is out-of-focus? The Sharpen tool in Photoshop can help!

Open the image in Photoshop. Zoom in (Select View from the menu and go to Actual Pixels for best results).

The image, at 100% zoom, looks blurry. The letters appear fuzzy.

To sharpen, go to Filter > Sharpen, and select Sharpen or Sharpen More.

As you can see, the edges are crisper and the legend is easier to read after sharpening. You can sharpen as many times as is necessary, but make sure that the image doesn’t begin to look pixelated. This is a sign of over-sharpening.

 

Categories
Luna Orders Tech Support

Default Collections in LUNA

Are you getting strange results when searching in LUNA?

The VRC recently made some LUNA collections public (such as the Renaissance Society Archive). By default, LUNA searches these public collections first.

To change the default to search or browse all collections, always access LUNA from the VRC website or the link below:

https://luna.lib.uchicago.edu/luna/servlet/s/bdc26x

You can also change your user settings (including default collections) by following the directions here.

Please contact us with any questions!